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DoubleDutch Support

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Latest activity by DoubleDutch Support
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    DoubleDutch Support commented,

    Hi Osman, Thank you for posting in the Support Center! Your feedback has been heard, loud and clear. We've updated the tables and have adjusted the rows and fixed the border issue. We greatly appre...

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    DoubleDutch Support commented,

    Hi Hilary, Thank you for posting in the DoubleDutch Community! The Title and Company fields are always able to be edited by the Attendee. While these can be modified, there is a Biography field in ...

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    DoubleDutch Support commented,

    Hi Rene, This is an excellent question! At the moment, setting Attendee Groups in the CMS is the only option for segmenting attendees to send push notifications. In addition, push notifications may...

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    DoubleDutch Support commented,

    Hi Peter, The HTML5 version of the app requires a valid attendee login in order to access the Agenda. We do not currently have a feed to share the agenda on your website.  Cheers, The DoubleDutch Team

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    DoubleDutch Support commented,

    Hi Rene, Thank you for posting in the DoubleDutch Community! To answer your question, yes, you are able to pre-populate the My Agenda section for your attendees. Below is an Support article that pr...

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    DoubleDutch Support commented,

    Hi Joyce, Thank you for posting in the DoubleDutch Community! The process for deleting the speaker is as follows: Navigate to the 'Content' tab of the CMS Click on the 'Speakers' section in the le...

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    DoubleDutch Support commented,

    Hi Rene, Thank you for posting in the DoubleDutch Community! You are correct, the Activity Feed is the default landing page for all of our apps. Landing in the Activity Feed encourages attendees to...

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    DoubleDutch Support commented,

    Hi Philip, Thank you for posting in the Community! The colors of the stars in each rating are used to make it easier to identify higher or lower ratings when looking at the dashboard. The highest r...

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    DoubleDutch Support created an article,

    Moderating Capabilities: Removing Status Updates and Clearing Points

    The DoubleDutch platform provides a number of ways to moderate status updates and gamification. In this article, we will outline how to delete a status update from the app, clear attendee activity,...

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    DoubleDutch Support created an article,

    How to Set Up Topic Tagging

    How do I set up Topic Tagging? Topics can be imported into the CMS using the Import Templates found in each content section (Sessions, Speakers, Exhibitors, etc.). In the template, there will now b...