In the CMS we can create a welcome mail that is "Sent to attendees who sign up through open registration." Is there no possibility of a welcome message for closed registration users?


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    Marco Ogsimer

    If you would like to send an email to the attendees of a closed registration event you can certainly do so in the CMS. The welcome email will assist with instructions for downloading the app and their password.

    Here are the steps to take to send this email after your attendees have been uploaded.

    Navigate to the content tab of the CMS > Attendees

    Click on the small checkbox in the upper left corner to highlight all attendees. With the attendee list highlighted, click on the 'Actions' drop down on the right side and select ' Send welcome email'.

    If you would like to make any changes to the welcome email for a closed registration event, please contact your CSM.

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