Automatic Login provides a quick and easy alternative to the traditional "Reset Password" process when logging into the DoubleDutch app.
One of the biggest barriers to entry across software experiences is the forgotten password. To effectively drive engagement and meaningful interactivity at events, it's critical to ensure that your app is as intuitive as possible, eliminating any barriers to entry to drive continued participation. To solve this problem, we enable a simple and secure Automatic Login process, eliminating the need for attendees to remember passwords.
Automatic Login only works under these conditions:
- Your app does not have a Single Sign-On
- Your device software is on iOS 9 and above
- The mail client for the email address associated with your app login is set up on your device
How Automatic Login Works
1. Input your email address into the login page of your DoubleDutch app and click 'Submit'
2. Select 'Use Automatic Login'
An automatic login email will be sent to the email address you've defined.
Note: in order to receive the email, the email address used must match the email address listed in the attendee list in the CMS.
3. Click 'Open Mail App' to be redirected to the mail app.
4. Click the 'Automatic Login' button in the email to be redirected back to the app and logged in without inputting a password.
Automatic Login is not only a more convenient method of logging in but is also more secure than traditional password methodologies, used by leading mobile experiences for enterprise communication, like Slack. Traditional passwords require users to remember their password, often resulting in users either setting a weak password that's easy to remember, or using the same password for multiple systems. If password data is hacked on any one of those systems, all other system logins are at risk. This method also requires users to manually type out their password, running the risk of someone observing and stealing it.
Automatic Login provides the security of two-factor authentication, without two steps, only requiring that the user remembers the email address that aligns with their registration. A one-time link is then sent to that email address, where the user simply clicks to authenticate and is immediately logged into the DoubleDutch app. Password data is hidden and encrypted throughout this process - all without the user ever needing to key in their password.
Note that in the case of closed registration events, organizers can set a password for attendees in advance, though attendees can choose to immediately log in with the Automatic Login workflow without ever setting a password.
For open registration events, users are immediately logged in upon clicking the invitation link, but if they log out and log back in, they will have an option to utilize the Automatic Login workflow.
In either case, users can always utilize the reset password link to set a password, without using the Automatic Login workflow if they prefer.