Content Visibility Permissions allows you to easily segment your attendee groups to manage multi-group events and maintain control over sensitive content. In larger meetings or events, event organizers need to control what information (often sensitive) is distributed to which segments of attendees. Groups like VIPs, executives, speakers, and exhibitors require access to different information, such as special session or happy hour details for VIPs, sensitive strategy and decision making content for executives, and booth resources for exhibitors.
Content Visibility Permissions allow event organizers to easily create and manage in-app content visibility rules in the CMS. Organizers can create multiple attendee groups and determine which list-type content is visible in each section of the app to each group. Sensitive information is now secure and only visible to the right groups.
Note: to enable Content Visibility for one of your events, please reach out to your DoubleDutch representative.
Setting up Content Visibility Permissions
Create a General Tier in the CMS:
- To use Content Visibility Permissions, first create an "All" or "General" tier in the CMS. All content uploaded is automatically placed in the "Default" tier, which should not be used.
- To create the "General" tier in the CMS:
- Click on the 'Content tab', then click on the 'Tiers' button
- Click 'Add Tier'
- Click on the 'Content tab', then click on the 'Tiers' button
- Type in "General" and click 'Save Changes'.
- Assign all Attendees, Agenda, Speaker, Exhibitor, and Custom List content in the CMS to this new General tier.
Creating Content Tiers
- The import spreadsheet templates for Attendees, Agendas, Speakers, Exhibitors and Custom Lists will include a new column on the right hand side named "Tier Names". The Attendee template field will only accept one value. The other templates will accept multiple values separated by commas (e.g. "tier1,tier2,tier3,testtier,staff,executives). Importing these templates will create a tier in the CMS for every tier listed in the Tiers column. Make sure to include the General tier in this import.
- Tiers can be created manually within the CMS in the Tiers section under Content, using steps 1-3 above.
Assigning Content to Tiers
There are 2 ways to import content and assign it to Tiers:
- The import spreadsheet templates for Attendees, Agendas, Speakers, Exhibitors and Custom Lists will include a new column on the right hand side named "Tier Names". The Attendee template field will only accept one value. The other templates will accept multiple values separated by commas (e.g. "tier1,tier2,tier3,testtier,staff,executives).
- Content can be manually added into Tiers. In the CMS, you'll see a new drop-down menu titled "Tier". You can select which Tier checkbox to assign content to.
Q: What type of content is supported?
A: Content Visibility Permissions applies to only the following four app sections: Agenda Sessions, Speakers, Exhibitors, and Custom Lists. (Hiding content within other app sections, such as Surveys or Topic Channels, is not yet possible).
Q: Can app sections be hidden?
A: App sections themselves cannot be hidden; only the items within those app sections can be hidden. For example, everyone will be able to see the "Agenda" app section, but you can hide specific sessions from certain individuals, such as a "Roadmap" session that is only meant for customers.
Q: Can "Files & Links" be hidden?
A: As noted above, the "Files and Links" app section is not among the four supported, though a Custom List app section could be created as a workaround, and include links that are hidden or visible across audience segments. While files can't be directly added to a Custom List, they can be be added as links. They can also be added directly to agenda items.
A: Folders cannot be hidden, so if you have a Custom List with folders, everyone will see the Custom List app section, as well as any folders. The best practice here is to ensure that if you have folders, that there is some content for everyone in each folder. If not, attendees without visibility permissions will see an empty folder.
- Create a new item in this section
- Title the section
- In the description of this item, type in an explanation of why this audience does not have access to this content.
- Assign this item to the Tier
- Click 'Save'
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