Location-Based Messages FAQ




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    Hi Jon,

    Thanks for catching that; we've since updated the article to reflect that all five are compatible. Apologies for the confusion.


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    Jon Jensen

    The email address you list does not exist

    <pedro@kontakt.io>: host aspmx.l.google.com[] said: 550-5.1.1 The email account that you tried to reach does not exist.

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    Jon Jensen

    In the article you say

    ...there are four compatible beacons you can choose from:

    1. Beacon
    2. Beacon Pro
    3. Card Beacon
    4. USB Beacon
    5. Tough Beacon

    but you list 5 items - are all 5 compatible?

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    Guillame Bonnet

    Q: I don't want to spam my attendees with messages. What can I do to prevent that?

    A: The app is programmed to only trigger each message one time, per attendee

    -----> can we change that? (ie once per day in case of multiple day event)?

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    DoubleDutch Support

    Hi Guillaume,

    Thanks for posting your question! In the case of a multi-day event, you'd want to configure another message with a start and end time that falls within each day. For example, "Welcome to XYZ Event" on Monday from 8am-10am, and then another "Welcome to XYZ Event" on Tuesday from 8am-10am. Setting up each message individually also gives you the ability to further customize the message based on the timeframe during which it will be triggered.

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