Exportable Reports – DoubleDutch Customer Support

To access .csv files of all your event's reports, log into the CMS and click on the Event Performance tab. Click on Exportable Reports on the top right hand side of the screen.

On the next screen, you'll see the listing of all available reports.

At the top of the page, you'll need to select the timeframe from which you want data included in your report.

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By toggling the 'View Marketing Reports' button in the top right, you will be presented with our reports, segmented by Marketing focus.

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Mega Reports

REPORT	FIELD NAME	DESCRIPTION
User Activity (Summary)	UserId	The unique ID of the attendee. This comes from an import, or if no ID is provided, DoubleDutch automatically assigns one when the attendee is created.
	GlobalUserId
	First Name	The attendee's first name
	Last Name	The attendee's last name
	Title	The attendee's job title
	Company	The company that the attendee works for
	Email	The attendee's email address
	Phone	The attendee's phone number
	Country	The attendee's country
	Variable 1
	Variable 2
	Variable 3
	Twitter ID	Unique profile ID provided by Twitter
	LinkedIn ID	Unique profile ID provided by LinkedIn
	FaceBook ID	Unique profile ID provided by Facebook
	SalesForce ID	Unique profile ID provided by Salesforce
	Created Date	The exact time when the attendee was added to the system.
	First Login Date	The exact time when the attendee first logged in to the event.
	Last Session Date	The exact time when the attendee most recently logged in to the event.
	Number of Visits	The total number of sessions the attendee has had in the app for this event
	Profile Disabled?	Whether the attendee has been removed from the system by the event organizer
	Groups	Any attendee groups that the attendee belongs to
	Allow Push Notifications From People Followed?	Whether the attendee wants push notifications about the activity of other attendees they've followed.
	Allow Push Notifications to Followers?	Whether the attendee has allowed their followers to receive push notifications about their acitivity
	Message Notifications?	Whether the attendee wants push notifications from direct messages or channels.
	Follow Notification	Whether the attendee wants push notifications about being followed.
	Following How Many People	The number of people that the attendee is following
	Number of Followers	The number of people who follow the attendee
	Number of Session Scans	The number of times the attendee has been scanned entering a session.
	Number of Lead Scans	The number of times the attendee has been scanned by an exhibitor.
	Number of Polls Taken	The number of polls the attendee has taken
	Number of Files Downloaded	The number of files the attendee has downloaded
	Number of Sessions Bookmarked	The number of sessions the attendee has bookmarked
	Number of Speakers Bookmarked	The number of speakers the attendee has bookmarked
	Number of 1:1 Meeting Invitations Sent	The number of meeting invites the attendee has sent
	Number of 1:1 Meetings Received	The number of meeting invites the attendee has received
	Number of Status Updates	The number of status updates the attendee has posted
	Number of CheckIns	The number of sessions the attendee has checked in to
	Number of Likes Given	The number of status updates the attendee has liked
	Number of Likes Received	The number of likes the attendee has received on their status updates
	Number of Comments Given	The number of comments the attendee has posted on status updates
	Number of Ratings	The number of items the attendee has rated
	Number of Photos	The number of photos uploaded by this attendee.
	Number of Surveys Participated In	The number of surveys this attendee has answered at least one question from
	Leaderboard Points Earned	The total number of points earned by the attendee through actions in the app.
	Total Actions Taken	The total number of actions, based on taps, the attendee has taken in the app.
Daily Activity (Summary)	Date	The day that we're bucketing activity by
	User Registrations	The number of attendees who were added to the system on that day
	Cumulative Visits	The total number of times that the event was opened by all attendees on this day
	Unique Visits	The number of users who opened the event on this day. If the same person opens the event multiple times, they are only counted once.
	Cumulative Active Users	The cumulative total number of attendees who've logged in the app as of that day. This includes attendees who were active at any point up until that day.
	Cumulative Engaged Users	The cumulative total number of users who've taken actions in the app as of that day. Actions include likes, bookmarks, comments, status updates, checkins, follows, ratings, polls responses, and survey responses.
	Badges Earned	The number of badges earned on that day
	Leaderboard Points Awarded	The number of leaderboard points earned on that day.
	Status Updates	The number of status updates posted on that day
	CheckIns	The number of checkins to sessions on that day
	Likes	The number of likes on status updates that day
	Comments	The number of comments posted on that day
	Ratings	The number of ratings submitted that day
	Photos	The number of photos posted that day
	Session Scans	The number of times attendees were scanned into sessions on that day
	Sessions Bookmarked	The number of sessions that were bookmarked on that day.
	Exhibitor Lead Scans	The number of attendees that were scanned by exhibitors on that day
	Exhibitor Product Collateral Files Downloaded	The number of exhibitor collateral files that were downloaded on that day.
	Exhibitors Bookmarked	The number of exhibitors that were bookmarked on that day.
	Polls Taken	The number of polls that were taken on that day.
	Surveys Taken	The number of surveys that were started on that day.
	Promoted Posts Tapped	Promoted posts tapped, or taps on promoted posts?
	Push Messages Sent	The total number of push messages sent to attendees on that day. Note: whether the push message was actually delivered to the attendee may depend on their device notification settings.
Content Activity (Summary)	Section ID	The ID of the section that contains the item.
	Section Type	The type of the section that contains the item.
	Item ID	The unique ID of the content item.
	Item Name	The name of the item.
	Start Time	The time when the content item became visible to attendees (if applicable)
	End Time	The time when the content item stopped being visible to attendees (if applicable)
	Average Rating	The average 1–5 star rating of the item.
	Number of Ratings	The number of ratings the item has received
	Session Scans	The number of attendees that were scanned entering the session, only applicable if the item is a session.
	Lead Scans	The of attendees that have been scanned by the exhibitor, only applicatble if the item is an exhibitor.
	Bookmarks	The number of times this item has been bookmarked.
	Views	The number of times this item has been viewed.
	Likes	The number of likes status updates tagging this item have received.
	Comments	The number of comments status updates tagging this item have received.
	Status Updates	The number of status updates this item was tagged in.
	Photos	The number of photos included in status updates attached to this item.
	CheckIns	The number of attendees that have checked in, only applicatble if the item is a session.
	Number of Polls Taken	The number of attendees that have taken a poll attached to this item.
	Number of Surveys Taken	The number of attendees that have answered at least one question in a survey attached to this item.
	Collateral Files	The number of collateral files attached to this item, only applies if the item is an exhibitor.
	Collateral Files Downloaded	The number of times one of the collateral files attached to this item was downloaded, only applies if the item is an exhibitor.

Individual Exportable Reports

REPORT	FIELD NAME	DESCRIPTION
Visits by Platform (Per Day)	Date	The day that we're bucketing visits by
	iOS	The number of visits from iOS devices
	Android	The number of visits from Android devices
	HTML5	The number of visits from the web interface
App Section Visits (Summary)	Section	The name of the section that was visited.
App Section Visits (Summary)	Visits	The total number of times this section was visited
Bookmarks (Per User)	UserId	The unique ID of the attendee. This comes from an import, or if no ID is provided, DoubleDutch automatically assigns one when the attendee is created.
	UserFirstName	The attendee's first name
	UserLastName	The attendee's last name
	UserEmailAddress	The attendee's email address
	FavoriteItemName	The name of the item that was bookmarked
	ListName	The name of the section that contains the item that was bookmarked
	Created	The exact time when the item was bookmarked
Content Reviews (Per User)	ItemName	The name of the content item that was reviewed
	Comments	The attendee's written review of the content item
	Rating	The attendee's 1–5 star rating of the content item
	UserFirstName	The attendee's first name
	UserLastName	The attendee's last name
	UserEmailAddress	The attendee's email address
	UserTitle	The attendee's job title
	UserCompany	The company that the attendee works for
	Created	The exact time when the review was posted
Content List	ItemId	The unique ID of the content item
	Name	The name of the content item
	List	The name of the section that contains the content item
	StartTime	The time when the content item became visible to attendees (if applicable)
	EndTime	The time when the content item stopped being visible to attendees (if applicable)
File Downloads (Per User)	File	The name of the file that was downloaded
	File ID	The unique ID of the file that was downloaded. DoubleDutch automatically assigns an ID when the file is created.
	AttendeeUserId	The unique ID of the attendee. This comes from an import, or if no ID is provided, DoubleDutch automatically assigns one when the attendee is created.
	The attendee's 1–5 star rating of the content item	The attendee's first name
	AttendeeLastName	The attendee's last name
	AttendeeEmail	The attendee's email address
	AttendeeTitle	The attendee's job title
	AttendeeCompany	The company that the attendee works for
	Timestamp	The exact time when the file was downloaded
All Comments/Updates/Likes (Per User) -- (does not include disabled users)	Created	The exact time when the comment/update/like was posted
	StatusUpdateId	The unique ID of the status update. If this is a comment or like, this refers to the status update that the comment/like was on.
	AttendeeFirstName	The attendee's first name
	AttendeeLastName	The attendee's last name
	AttendeeEmail	The attendee's email address
	ActionType	Whether it was a comment, update, or like
	Text	The text of the comment/update/like
	ItemName	The name of the item that was tagged in the status update (or 'Status Update' if no item is tagged).
	ImageFilename	The file name of the image (if any) attached to the status update. If this is a comment or like, this refers to the status update that the comment/like was on.
	Deleted	Whether the status/update/comment was deleted by an event organizer
Comments (Per User)	ListName	The name of the section that contains the item that was tagged in the status update.
	ItemName	The name of the item that was tagged in the status update (or 'Status Update' if no item is tagged).
	Comments	The full text of the comment.
	UserFirstName	The attendee's first name
	UserLastName	The attendee's last name
	UserEmailAddress	The attendee's email address
	UserTitle	The attendee's job title
	UserCompany	The company that the attendee works for
	UserGroups	Any attendee groups that the attendee belongs to
	Created	The exact time when the comment was posted
Hashtags Used (Summary)	TagName	The actual hashtag
Hashtags Used (Summary)	Count	The number of times the hashtag was used, either in status updates or in comments on status updates
Likes (Per User)	UserFirstName	The attendee's first name
	UserLastName	The attendee's last name
	UserEmailAddress	The attendee's email address
	StatusUpdate	The text of the status update that was liked
	AuthorFirstName	The first name of the attendee who wrote the status update that was liked
	AuthorLastName	The last name of the attendee who wrote the status update that was liked
	ItemName	The name of the item that was tagged in the status update (or 'Status Update' if no item is tagged)
	Created	The exact time when the status update was liked
Mentions (Per User)	EmailAddress	The attendee's email address
	FirstName	The attendee's first name
	LastName	The attendee's last name
		The company that the attendee works for
		The attendee's job title
		Any attendee groups that the attendee belongs to
	MentionCount	The total number of times the attendee was mentioned
	UniqueMentionerCount	The number of people who mentioned the attendee. If the same person mentions the attendee multiple times, they are only counted once.
Influence Rankings (Per User)	FirstName	The attendee's first name
	LastName	The attendee's last name
	EmailAddress	The attendee's email address
	Title	The attendee's job title
	Company	The company that the attendee works for
	InfluenceRank	The attendee's rank by influence among all other attendees in the event.
	CommentsReceived	The number of comments the attendee has received on thier status updates.
	CommentsGiven	The number of comments the attendee has posted on status updates.
	LikesReceived	The number of likes the attendee has received on their status updates
	LikesGiven	The number of status updates the attendee has liked
	Followers	The number of people who follow the attendee
	Following	The number of people that the attendee is following
Status Updates (Per User)	AttendeeFirstName	The attendee's first name
	AttendeeLastName	The attendee's last name
	AttendeeEmail	The attendee's email address
	AttendeeTitle	The attendee's job title
	AttendeeCompany	The company that the attendee works for
	StatusUpdateNotes	The text of the status update posted.
	AssociatedItemName	The name of the item that was tagged in the status update (or 'Status Update' if no item is tagged).
	Created	The exact time when the checkin was posted.
Channel Messages (All Time)	ChannelID	The ID of the channel the message was posted in.
	ChannelName	The name of the channel the message was posted in.
	UserID	The unique ID of the attendee. This comes from an import, or if no ID is provided, DoubleDutch automatically assigns one when the attendee is created.
	FirstName	The attendee's first name
	LastName	The attendee's last name
	EmailAddress	The attendee's email address
	Title	The attendee's job title
	Company	The company that the attendee works for
	Message	The full message text sent.
	Timestamp	The exact time when the message was sent.
Channel Engagement (All Time Per User)	Channel ID	The ID of the channel the message was posted in.
	Channel Name	The name of the channel the message was posted in.
	User ID	The unique ID of the attendee. This comes from an import, or if no ID is provided, DoubleDutch automatically assigns one when the attendee is created.
	FirstName	The attendee's first name
	LastName	The attendee's last name
	Title	The attendee's email address
	Company	The attendee's job title
	EmailAddress	The company that the attendee works for
	Joined Channel	The exact time when the attendee joined the channel.
	Messages Posted	The number of messages the attendee sent in the channel.
Leaderboard Rankings	FirstName	The attendee's first name
	LastName	The attendee's last name
	EmailAddress	The attendee's email address
	Title	The attendee's job title
	Company	The company that the attendee works for
	Group	Any attendee groups that the attendee belongs to.
	Points	The total number of points earned by the attendee through actions in the app.
Achievements Awarded (Summary)	Name	The name of the achievement earned.
Achievements Awarded (Summary)	NoOfTimesEarned	The number of attendees who have earned this achievement.
Achievements (Per User)	UserId	The unique ID of the attendee. This comes from an import, or if no ID is provided, DoubleDutch automatically assigns one when the attendee is created.
	FirstName	The attendee's first name
	LastName	The attendee's last name
	EmailAddress	The attendee's email address
	Title	The attendee's job title
	Company	The company that the attendee works for
	Achievement	The name of the achievement earned.
	AchievementId	The ID of the achievement earned.
Survey Results (Per User)	UserId	The unique ID of the attendee. This comes from an import, or if no ID is provided, DoubleDutch automatically assigns one when the attendee is created.
	FirstName	The attendee's first name.
	LastName	The attendee's last name.
	EmailAddress	The attendee's email address.
	Title	The attendee's job title.
	Company	The company that the attendee works for.
	Attendee Group	Any attendee groups that the attendee belongs to.
	Survey	The name of the survey.
	List	For content surveys, the name of the section containing the item the survey is attached to.
	Item	For content surveys, the name of the item the survey is attached to.
	Question	The survey question text.
	Description	The survey question description.
	Filters	For content surveys, any session tracks or exhibitor categories that are applied to the item the survey is attached to.
	Value	The attendee's response to the survey question.
	Created	The exact time when the survey response was submitted.
Survey Results (Combined)	Survey	The name of the survey.
	List	For content surveys, the name of the section containing the item the survey is attached to.
	Item	For content surveys, the name of the item the survey is attached to.
	Filters	For content surveys, any session tracks or exhibitor categories that are applied to the item the survey is attached to.
	Question	The survey question text.
	Description	The survey question description.
	Option	The attendee's response to the survey question.
	Count	The number of attendees that chose the particular response to the survey question.
Survey Results (Multiple Choice)	Survey Type	The type of survey. Content for survey attached to a section or item, Global otherwise.
	Survey Name	The name of the survey.
	List	For content surveys, the name of the section containing the item the survey is attached to.
	Item	For content surveys, the name of the item the survey is attached to.
	Question Number	The order in which the question appeared in the survey.
	Question	The survey question text.
	Option	The survey question response option text.
	Responses	The number of attendees that chose the option as their response to the survey question.
	Total Responses	The total number of attendees that responded to the question.
	Percentage	The percent of the total responses to the question the particular response option represents.
Survey Results (Free Form)	Survey Type	The type of survey. Content for survey attached to a section or item, Global otherwise.
	Survey Name	The name of the survey.
	List	For content surveys, the name of the section containing the item the survey is attached to.
	Item	For content surveys, the name of the item the survey is attached to.
	Question Number	The order in which the question appears in the survey.
	Question	The survey question text.
	Attendee First Name	The attendee's first name.
	Attendee Last Name	The attendee's last name.
	Attendee Email	The attendee's email address.
	Company	The attendee's job title.
	Title	The company that the attendee works for.
	Attendee Group	Any attendee groups that the attendee belongs to.
	Response	The attendee's response to the survey question.
	Timestamp	The exact time when the survey response was submitted.
Survey IDs	ID	The unique ID of the survey.
	Name	For content surveys, the name of the section containing the item the survey is attached to.
	Description	The description of the survey, if available.
Poll Results (Per User)	FirstName	The attendee's first name.
	LastName	The attendee's last name.
	EmailAddress	The attendee's email address.
	Title	The attendee's job title.
	Company	The company that the attendee works for.
	Attendee Group	Any attendee groups that the attendee belongs to.
	Session	The session the poll is attached to, if applicable.
	Question	The poll question text.
	Value	The attendee's response to the poll.
	Created	The exact time when the poll response was submitted.
Attendees Scanned	AttendeeFirstName	The attendee's first name.
	AttendeeLastName	The attendee's last name.
	AttendeeEmailAddres	The attendee's email address.
	AttendeeTitle	The attendee's job title.
	AttendeeCompany	The company that the attendee works for.
	ScannerUserID	The unique ID of the scanner.
	ScannerFirstName	The scanner's first name.
	ScannerLastName	The scanner's last name.
	SessionName	The name of the session.
	Timestamp	The exact time the attendee was scanned entering the session.
	ScanData	Additional raw data from the session scan.
Scanners	ScannerFirstName	The scanner's first name.
	ScannerLastName	The scanner's last name.
	ScannerEmailAddress	The scanner's email address.
	SessionName	The name of the session.
	SessionStartTime	The date & time the session began.
	SessionEndTime	The date & time the session ended.
	SessionAttendeeScanCount	Total number of scans at the session.
	SessionUniqueAttendeeScanCount	The number of attendees scanned at the session.
	SessionUniqueUnkownAttendeeScanCount	The number of scans where it was impossible to deterimne the identity of the scanned attendee.
Beacon Messages	BeaconName	The name of the beacon.
	MessageType	The type of message sent out when the beacon is triggered. Defines the type of item linked to the message or 'welcome' if the message doesn't link to any item when tapped.
	LinkedItem	The item that the beacon message links to when tapped.
	MessageTitle	The title of the message sent out when the beacon is triggered.
	MessageText	The text of the message sent out when the beacon is triggered.
	MinorId	The unique minor ID tied to the beacon hardware.
	NotifiedUsers	The total number of attendees succesfully notified with the beacon message.
	UsersThatTapped	The total number of attendees that tapped the beacon message.
	PercentNotifiedThatTapped	Out of attendes who were notified by the beacon message, the percent who tapped on it.
	TimeToTrigger	The time an attendee needed to be near a beacon in order to have been notified of the beacon message.
Promoted Post Click-Thrus (Summary)	Note	The text displayed in the promoted post.
	LinkText	The text on the call to action button underneath the promoted post, usually linking to some item or section.
	Total Impressions	The total number of times the promoted post was likely viewed.
	Total Taps	The total number of times the promoted post button was tapped.
	Tap-Through %	Out of the total number of promoted post views, the percent of taps on the promoted post button.
	Users that viewed Post	The number of attendees that likely saw the promoted post at least once.
	Users that tapped Post	The number of attendees that tapped on the call to action associated with the promoted post.
	User Tap-Through %	Out of attendees who viewed the promoted post, the percent who tapped the promoted post button.
All Time Lead Report	ItemName	The name of the exhibitor.
	Scanner	The name of the scanner.
	FirstName	The attendee's first name.
	LastName	The attendee's last name.
	EmailAddress	The attendee's email address.
	Title	The attendee's job title.
	Company	The company that the attendee works for.
	Created	The exact time the attendee was scanned as a lead.
	Source	The source of the lead, added by the scanner.
	Score	The score of the lead, added by the scanner.
	Notes	Any additional notes about the lead added by the scanner.
	ScannedData	Additional raw data from the lead scan.
Exhibitor Meeting Requests	UserFirstName	The attendee's first name.
	UserLastName	The attendee's last name.
	EmailAddress	The attendee's email address.
	Title	The attendee's job title.
	Company	The company that the attendee works for.
	ExhibitorName	The name of the exhibitor.
	Created	The exact time when the meeting request was sent.
Product Collateral Downloads (Per User)	Exhibitor ID	The unique ID of the exhibitor.
	Exhibitor	The name of the exhibitor.
	File ID	The unique ID of the file that was downloaded. DoubleDutch automatically assigns an ID when the file is created.
	Product Collateral File Name	The name of the file that was downloaded
	AttendeeUserId	The unique ID of the attendee. This comes from an import, or if no ID is provided, DoubleDutch automatically assigns one when the attendee is created.
	AttendeeFirstName	The attendee's first name.
	AttendeeLastName	The attendee's last name.
	AttendeeEmailAddress	The attendee's email address.
	AttendeeTitle	The attendee's job title.
	AttendeeCompany	The company that the attendee works for.
	Timestamp	The exact time the product collateral file was downloaded.
Attendee Meetings Requests	ID of meeting requester	The Attendee ID of the attendee requesting the meeting.
	First Name of meeting requester	The first name of the attendee requesting the meeting.
	Last Name of meeting requester	The last name of the attendee requesting the meeting.
	Title of meeting requester	The job title of the attendee requesting the meeting.
	Company of meeting requester	The company that the attendee requesting the meeting works for.
	ID of invitee	The Attendee ID of the attendee invited to the meeting.
	First Name of invitee	The first name of the attendee invited to the meeting.
	Last Name of invitee	The last name of the attendee invited to the meeting.
	Title of invitee	The job title of the attendee invited to the meeting.
	Company of invitee	The company that the attendee invited to the meeting works for.
	Timestamp of Invitation Sent	The exact time the meeting request was sent.
	Timestamp of Invitation Open	The exact time the meeting invitation was opened by the recipient.
	Pending/Accepted/Rejected	The status of the meeting: Pending, Accepted or Rejected.
	Timestamp of Acceptance/Decline	The exact time the meeting recipient responded to the invitation.
	Timestamp of Cancellation	The exact time when the meeting was cancelled, if applicable.
	Meeting Day	The date of the meeting.
	Meeting Time	The time of the meeting.
	Meeting Duration (minutes)	The duration of the meeting in minutes.
	Meeting Description	The description of the meeting, as included by the attendee requesting the meeting.

Comments

9 comments

Markus Esaias February 23, 2016 14:53

Poll results by user:
Shows each poll questions and each attendee's response

No information about the data fields per attendee.
No information, about customizing this reports to get the needed infos.

0

Nicole February 23, 2016 16:16

Hi Markus,
In the polls report we show the name, email address, and ID of each attendee that answered a poll question. If you are interested in combining that with additional attendee information, you can export your attendee data from the CMS (go to the attendee list -> actions -> export), and use the ID to combine the data sets.

0

Alex Dunne April 01, 2016 21:23

Hi Markus - I'm the product manager for data/analytics at DoubleDutch.

I'm making a series of changes to the exportable reports. Adding attendee data fields to reports is one of my objectives.

Look for changes coming in the May/June timeframe.

Thanks much for your feedback!

0

Kimberly Nacrelli April 08, 2016 19:02

I see in the summary bar at the top of the Event Performance page, information about iOS, Android and HTML5 usage, but where can I get the actual numbers of the types of devices used to download/engage vs. just percentages? Reason being...Android shows 0% for my event, but I know there were Android users that downloaded and I need that number, even though it is small.

0

Alex Dunne April 08, 2016 20:04

Hi Kim! The exportable report you want is called "Visits Per Day by App Type". That has the number of visits by mobile platform, broken down by day. If you suspect something is not being captured in that report, let us know. We can run a custom report and dig into it further.

0

Julie Ancelot December 02, 2016 14:11

Hi there,

In the useractivity excel sheet, it is written Total Actions taken (column AS), what does it mean? Is it the number of "click", change pages?

Thank you in advance

0

Osman Erzinclioglu February 22, 2017 16:48

A little formatting on the tables in this article – and the other articles that contain tables – would go a long way to make the content easier to read. (Borders, alternating row colors, header rows, a little padding in the cells.)

Just a suggestion.

0

DoubleDutch Support February 24, 2017 00:21

Hi Osman,

Thank you for posting in the Support Center! Your feedback has been heard, loud and clear. We've updated the tables and have adjusted the rows and fixed the border issue.

We greatly appreciate your feedback and thank you for the suggestion!

😉

0

Osman Erzinclioglu February 24, 2017 14:10

0

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