This section of the Setup tab allows you to set up and/or configure the emails that app users will receive regarding your event app. You can view samples of all these emails by clicking on the 'View Sample' link in the CMS.
Click the appropriate button below (depending on which server your events are hosted on) for a guided tour of the Emails Section!
Welcome Email: sent to attendees in the CMS to inform them that your app is available to be downloaded and provides instructions on how to access it. You can send this to attendees by going to the Content -> Attendees section of the CMS and then choosing 'Send Welcome' from the "Actions" menu. Please see this article for additional information on the Welcome Email.
After you make any changes to the settings of your emails, don't forget to click 'Save Changes' at the top.
Example Welcome Email
Note: there is no character limit when customizing the Welcome Email.
Signup Email: if your event is open registration, users will receive this after signing into the app for the first time.
Example Signup Email
Note: there is no character limit when customizing the Signup Email.
Mid-Day Digest Email: this email sends a summary of your apps activity each day of your event around 1 pm local time of the event.
Day-End Digest Email: this email sends a summary of your apps activity each day of your event around 6 pm local time of the event.
Example Digest Email
Post Event Email: this sends out a summary of activity 2 days after the end of your event.
Profile Views Email: when an attendee's profile is viewed in the app 3 or more times, they will receive this email notification informing them that other attendees are interested in their profile.
Example Profile Views Email
Attendee Satisfaction Email: this email is designed to capture sentiment data from attendees who are not active in the app, allowing you to gather information around your attendee's satisfaction and drive further app adoption.
Example Satisfaction Email
Reset Password: sent to a user when he/she resets the password used to access the app.
Example Reset Password Email
Exhibitor Dashboard Invite: sent to the exhibitor administrator to invite them to the exhibitor dashboard.
Example Exhibitor Dashboard Invite Email