To manage the orders, attendees, and badges for an event, just click on the name of the event from the list, then select 'Manage' from the left-hand navigation menu.
Upon viewing the list of orders you will see the following information:
- ID: randomly generated ID for the order.
- Submitted: the day and time the order was submitted.
- Event: the name of the event the order is associated with.
- Buyer: the name of the individual that purchased tickets or registered for the event.
- Status: shows if the order has been paid or unpaid.
- Quantity: the total number of registrations/tickets associated with this order.
- Total: total cost of the purchase (if applicable).
Viewing Order Details
To view further information for an order, to the right of the order in the order list, click 'View'. For more information about understanding order details, click here.
You can also view your attendee list from the from the "Manage" menu by clicking on 'Attendees'.
From here you have the opportunity to do several things:
Click on 'Add Attendees' to add additional attendees to your list.
Export Attendee List
Export your attendee list as a .csv file.
Click on 'View Ticket' to view further ticket information. From here you can also transfer the ticket to another individual. While viewing the ticket details, click on 'Transfer'. Fill out the individual's information and then click on 'Transfer' again in the upper right-hand corner.
Clicking this button confirms that the attendee has "checked in" to the event. This is a great way to keep track of attendance for your event.
Click 'Edit Attendee' to change the details of an attendee.
Sends an email to the attendee with a downloadable copy of their ticket.
With DoubleDutch Registration, you can design your attendee badges directly within our platform! Just click on 'Print Badges'. A preview image will appear for the first attendee in your list.
You can view previews of other attendees by clicking on 'Select Attendee for Preview' then choosing the name of the attendee you'd like to preview.
To edit your badges, click 'Edit' from the top right-hand corner. From there you can change the size of the badges (4 x 3 in. or 3-5/8 x 2-2/3 in.), add your company or event logo, and change the font size, style, etc. of the first and last name listed on the badge. Make sure you click 'Save' after editing your badges.
To export your badges as a PDF, click 'Export PDF' from the "Print Badges main menu.