Additional configuration options are available for your events. To make set up these options, click on the name of the event, then under "Edit Event", select 'Advanced Options'.
|Use custom sub-domain for event page(s)||X||X||X|
|Use external event website||X||X||X|
|Show customized message on the thank you page||X||X||X|
|Disallow Edit Registration||X||X|
|Limit max sessions per event||X|
|Limit min sessions per event||X|
|For group bookings collect buyers information||X||X||X|
|Force different attendee in order||X||X|
|Allow additional guests||X|
|Allow to select country in Address fields||X||X||X|
|Show cancellation policy popup||X||X|
|Show waiver information||X||X|
|Show business Terms Of Service||X||X|
|Hide pricing information||X||X|
|Keep submitted order status open||X||X|
|Do not default Buyer to first Attendee||X||X|
|Hide ticket reservation timer||X||X|
|Tickets reserved for||X||X||X|
|Show tickets left||X||X|
|Show custom message if no Registrations available for sale||X||X||X|
|Custom label instead of "Promo Code"||X||X|
|Use military time||X||X||X|
|Has service fee (per order)||X||X|
|Custom label instead of "Fees"||X||X|
|Allow to pay by Check or Wire||X||X|
- Use custom sub-domain for event page(s): create a sub-domain that attendees can use to find your event registration page. (e.g. https://doubledutch.eventgrid.com)
- Use external event website: if you already have an event website you can place the URL of your registration page here. Only the order form will show if this option is checked.
- Sell sessions: if checked, attendees will be able to book sessions. Otherwise, sessions will be for display only. To learn more about adding sessions, click here.
- Sell products: allows you to sell products as part of the registration flow. To learn more about adding products, click here.
- Sell activities: allows you to sell activities as part of the registration flow. To learn more about setting up activities, click here.
Note: the Products and Activities sub-sections will not appear unless these boxes are checked. After checking the boxes and clicking 'Save', you will see the sub-section appear under the Edit Event menu.
- For group bookings collect buyers information: "Once per order" means that the buyer will have to fill out contact and billing information only once even if several tickets or registration types are chosen. If you would like to collect contact and billing information for every ticket or registration type, "For each ticket" option should be set.
- Force different attendee in order: all attendees must be unique per order.
- Allow additional guests: allows attendees to add guests to their registration.
- Allow to select country in Address fields: attendee will have to select their country during the registration process.
- Show cancellation policy popup: if checked, displays the cancellation policy popup on the Checkout page.
- Show waiver information: add an additional, customized waiver to the Checkout page.
- Show business Terms Of Service: add your company's Terms of Service to the Checkout page.
- Hide pricing information: for events with free Ticket/Registration Types, Add-Ons, etc. only. When enabled, removes “Free” from the order flow.
- Keep submitted order status open: By default (with “Keep submitted order status open” disabled), only orders paid with Check are set to Open status until the Admin sets them to Paid status. With “Keep submitted order status open” enabled, all orders are set to Open status regardless of payment type.
- Do not default Buyer to first Attendee: By default (with “Do not default Buyer to first Attendee” disabled), the fields for the buyer’s info on the payment page are auto-populated with the info entered for the first attendee. With “Do not default Buyer to first Attendee” enabled, the fields for the buyer’s info (in the billing info section) on the payment page will be blank, though the fields can still be auto-populated with the info entered for the first attendee with the “Buyer information same as attendee” checkbox.
- Hide ticket reservation timer: hides the reservation timer from the registrant's view. This does not turn off the timer itself.
- Tickets reserved for: number of minutes an attendee's tickets will be held for during the registration process. Once the allotted time expires, the attendee will need to restart the process.
- Require Account: requires the registrant to create an account to complete the registration process.
- Show tickets left: shows the number of available tickets left for the event.
- Show custom message if no Registrations available for sale: if there are no tickets available you can create a custom message to appear for registrants.
- Custom label instead of "Promo Code": The Promo Codes will function in the same way but can be given a custom label that will appear for the field to enter a promo code on the payment page instead of "Promo Code" (e.g. Voucher Number).
- Use military time: switches the time to 24-hour format.
- Has service fee (per order): adds a service fee to each registration order.
- Custom label instead of "Fees": The value entered into this field will appear in the order/registration flow instead of “Fees” if, for example, the DD Reg Fee and/or Credit Card Fee for the Ticket/Registration Types are set to be paid by the Contact (and not Promoter).
- Allow to pay by Check or Wire: allows registrants to pay by check or wire.
- Billing ID: Appears in the System Admin settings and also sent to Authorize.net and other payment processors.