Promo Codes are a great way to add an additional marketing element to your event promotion by allowing you to set up special offers to registrants.
Click the Guide Me button below for a guided walkthru of promo codes!
To access the list of promo codes associated with your events, click on 'Events' from the main menu, then select 'Promo Codes'.
To add a Promo Code, click on 'Add Promo Code'. Fill out the form as follows:
- Name: give the promo code a name, something that describes the discount (e.g. $100 off)
- Code: this will be what registrants use to redeem the code (e.g. SAVE)
- Set a limited period for Promo Code: create a time period where the code can be redeemed.
- Apply to order automatically: automatically applies the promo code to an order depending on the registrant's purchase parameters.
- Redemptions: select whether there's a limited quantity of the code
- Discount Type: "Single" means the discount amount applied is a set percentage or flat dollar amount. "Price Ranges" means the discount amount applied depends on the number of applicable items in the order (“Min Qty” and “Max Qty”).
- Max Items Per Order: Limits the number of applicable items that the Promo Code discount applies to. For example, with Max Items Per Order set to “2” and there are 3 applicable items in an order, only 2 of them will be discounted when the promo code is applied.
Additionally, at the bottom page, you can select for which events you would like to apply the promo code, and for which ticket type (if you have multiple).
When finished, click 'Save'.
At any time, you can edit or delete a promo code from the Actions menu of the Promo Code list.
Note: there is an additional Discount Type called "Buy X Get Discount On Y". Please reach out to your DoubleDutch representative to enable this feature. With this Discount Type, you can apply a "BOGO" type discount to a registrant's order. Some use cases of this Discount Type are listed below:
- Buy One Get One Free: leave the "Apply to order automatically" option unchecked, make sure the "Buy X Get Discount On Y" is selected as the Discount Type, and type in "2" for the "Buy X Quantity" and "1" for the "Get Discount On Y Quantity". Then make the Discount 100%. This means when a registrant enters the code "BOGO" during the registration process, they will receive a free registration for every registration paid for.
- Buy One Get One 25%: check the 'Apply to order automatically' checkbox, make sure the "Buy X Get Discount On Y" is selected as the Discount Type, and type in "2" for the "Buy X Quantity" and "1" for the "Get Discount On Y Quantity". Then make the Discount 25%. With this setup, when a registrant purchases two registrations, they will automatically receive 25% off one of those purchases.