Under the "Email Notification" sub-section, several different emails are available to send out to business admins, venue admins, attendees, and buyers.
- Order Confirmation
- Wait List Confirmation
- Wait List Release
- Order Confirmation Number
- Abandoned Cart Reminder
|Wait List Confirmation||X||X|
|Wait List Release||X||X|
|Order Confirmation Reminder||X||X||X|
|Abandoned Cart Reminder||X||X||X|
Depending on the email, you have the ability to pick which individuals will receive which notifications.
|Business Admin||Venue Admin||Attendee||Buyer|
|Wait List Confirmation||X||X||X|
|Wait List Release||X|
|Order Confirmation Reminder||X||X|
|Abandoned Cart Reminder||X|
Note: if you have multiple business admins, only the first admin listed will receive the Order Confirmation and Wait List Confirmation emails.
Editing an E-Mail
Click the 'Edit' button from the Actions menu to make changes to an email. You can customize fields such as the:
- Email Logo
- From Name
- Custom Subject
- Reply to Email
For the Order Confirmation email and the Order Confirmation Reminder email, there are several additional options:
- Attach PDF tickets: includes a pdf version of the registrant's ticket in the email.
- Attach iCal links: includes links to easily add the event to the registrant's iCal.
- Hide receipt: removes the receipt from the email.
The Order Confirmation Reminder Email also allows you to send a reminder email to attendees before the event.
When finished making edits, click 'Save'.