To view further information for an order, to the right of the order in the order list, click 'View'. From here you can view the complete order.
Upon viewing an order, you'll see information like:
- Event details
- Order details like the number, date, and status
- Attendees associated with the order
- Who purchased the order
- Tickets purchased with the order
You can also perform actions like canceling the order, downloading the tickets, refunding the buyer, and resending the confirmation email. Click here to learn more about issuing refunds.
Note: if a registrant wants to change their registration/ticket, cancel the order and have them sign up again for a different registration/ticket type.
To resend the confirmation email, from the order list, click on the down arrow next to the 'View' button, then click on 'Resend Confirmation'.